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Maximizing ROI with Exela’s Procure to Pay Automation Suite

A person in a dark suit stands before a vast array of digital screens displaying complex financial data and graphs. The background showcases a panoramic view of a city at night, with sprawling lights and urban structures, signifying a high-tech, data-driven environment for financial analysis or trading.
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Niharika Sharma

In today's competitive business landscape, optimizing spend and streamlining processes are crucial for maximizing return on investment (ROI). Enter Procure-to-Pay (P2P) automation solutions – a game-changer for businesses seeking to revolutionize their procurement processes. Exela's Procure-to-Pay Solution Suite, for instance, offers a comprehensive approach to automating every step of the procurement cycle, from requisitioning to payment, which plays a pivotal role in business financial planning

Close-up of a hand pointing to a colorful pie chart on a tablet screen, which is resting on a stand on a wooden desk. The tablet displays various financial charts and graphs, indicating a user engaged in digital analysis or review of financial data and metrics

But the question is, how do you ensure you're getting the most out of your P2P investment? We are addressing this question, and here are some key strategies that can help you maximize your ROI:
 

1. Identify Your Pain Points:

The first step is to understand the current state of your procurement process. Are there bottlenecks causing delays or errors? Are you struggling with manual data entry or invoice processing? Identifying these pain points will help you tailor your P2P automation solution to address your specific needs.

2. Embrace Process Optimization:

P2P automation isn't just about technology; it's about optimizing your workflows. Look for a solution that allows you to automate manual tasks, standardize processes, and eliminate redundancies. Exela's P2P suite, for example, provides features like automated purchase order generation, three-way matching for invoices, and electronic payments, significantly reducing manual work and streamlining approvals.

3. Leverage Data-Driven Insights:

P2P solutions generate a wealth of valuable data on your spending habits, supplier performance, and negotiation opportunities. Utilize this data to gain deeper insights into your procurement processes and identify areas for cost savings. Exela's platform offers robust reporting and analytics tools, allowing you to track KPIs, identify maverick spending, and make informed decisions about supplier relationships.

4. Foster User Adoption and Training:

The success of any automation initiative hinges on user adoption. Ensure your employees are adequately trained on the new P2P system and understand its benefits. Exela provides comprehensive training and support resources to facilitate a smooth transition and maximize user buy-in.

5. Measure Your Success:

Track key metrics such as cycle times, error rates, and cost savings to measure the impact of your P2P automation investment. Exela's P2P suite offers built-in reporting tools that allow you to monitor performance and demonstrate the ROI of your solution.

A business professional is analyzing financial charts and data on paper documents laid out on a table. Next to the papers is a laptop and a smartphone, suggesting a hybrid approach to data analysis combining traditional and digital methods in a business setting.

Streamline Your Procurement Process with Automation

Procurement automation takes the tedium out of acquiring goods and services. By automating repetitive tasks, it frees your employees to focus on strategic initiatives. Imagine shifting their focus from data entry to crafting policies that optimize your ROI. High-quality procurement automation software empowers this shift, transforming the P2P process into a more efficient and cost-effective system that delivers additional value.

By implementing these strategies, you can unlock the full potential of your P2P automation solution and experience a significant increase in revenue. Exela's Procure-to-Pay Solution Suite offers a robust and scalable platform designed to streamline your procurement processes, improve efficiency, and maximize your bottom line. Visit us to learn more about how Exela can help you achieve procurement excellence.

 

Transforming Financial Operations: Automation Unlocks Efficiency for Global Bio-Tech Leader

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Challenge

A global leader in bio-based technologies and engineering, offers a range of sustainable solutions in bioenergy, high-purity water, critical process equipment, breweries, and industrial wastewater treatment. Despite its vast global presence with over 1000 references across 100+ countries, the client faced significant challenges in its accounts payable process. The company processes 8000 invoices monthly, engages with 6,000 active vendors from a pool of 17,500, and employs over 2,000 individuals, including a dedicated accounting team of 20. The primary challenges included managing multiple complex business rules, handling error-prone tax codes, enduring a 100% manual process that led to frequent errors, lacking tracking mechanisms, missing preventive auto controls in critical steps, experiencing poor interdepartmental communication, and having no unified dashboard for tracking critical business SLAs. This complexity and inefficiency resulted in a lack of detailed financial insight necessary for key business strategies.

Solution

To address these challenges, Exela implemented an end-to-end Accounts Payable Invoice Processing solution. Exela's proprietary technology was deployed to fully automate the key processes involved in invoice handling, from scanning and data extraction to validation and creation of SAP-compatible outputs. The project scope included establishing a workflow in P2P-BancPay, providing access and training for the client’s users, routing documents for exception clearance and approvals, ingesting cleared and approved documents into SAP, archiving documents in DocDNA for the agreed retention period, and handling the payments process within SAP by Exela team members. This comprehensive solution was designed to accommodate the client's specific business rules and exceptions, streamlining operations and increasing efficiency.

Benefits

Increased Efficiency: Automation significantly reduced manual tasks, decreasing processing time and boosting overall efficiency.

Cost Savings: The manual process costs, along with errors and exceptions associated with paper invoices, printing, and mailing, were minimized, resulting in substantial savings.

Improved Accuracy: Automation enhanced the accuracy of the accounts payable process, avoiding payment discrepancies and delays.

Faster Processing & Payment Cycles: The solution accelerated the payment cycle, reducing bottlenecks and enabling timely payments, which in turn improved vendor relationships.

Improved Visibility & Timely Reporting: Real-time visibility into invoice status, payment schedules, and cash flow was achieved, along with the ability to generate reports and analytics for insightful decision-making.

Enhanced Control & Compliance: Automation ensured adherence to internal policies and external regulatory compliance with consistent approval workflows, segregation of duties, and comprehensive audit trails.

Strengthened Vendor Relationships: The prompt and accurate payment ensured by AP automation reduced inquiries and disputes, fostering better supplier communication.

Enabling Process Standardization: Exela's expertise in designing optimal process workflows identified and eliminated deviations, ensuring a harmonized process.

Analytical View of Data: Leveraging analytics, the client could uncover bottlenecks affecting operations and identify areas for growth, such as DPO analysis and critical vendor payment analysis.

Upstream Process Analysis: Comprehensive analysis of upstream processes helped identify and improve the root causes of longstanding pain points within the company.

 

Discover What Exela's Procure-to-Pay Solution Can Do For You

Multinational Food And Beverage Corporation Transforms Accounts Payable Operations

Multinational Food And Beverage Corporation Transforms Accounts Payable Operations

A multinational food and beverage corporation sees a 40% cost reduction in processing invoices with Exela’s AP solution

Challenge

An American multinational food and beverage corporation headquartered in New York, with interests in the manufacturing, marketing and distribution of snack foods, beverages, and other products was experiencing pain from their existing accounts payable (AP) system.

The company’s outdated system consisted of manual invoice handling and paper-based processing. Symptoms of inefficiency included inordinate delays in vendor payments and costly internal operations. The error-prone process created lengthy processing times, traceability issues, missing documents, and duplicate invoice submissions. Additionally, the limited and costly storage of the paper documents created a problematic manual document retrieval process. It was clear that the existing system was costly and difficult to manage, and due for a significant overhaul

Solution

Exela, well-known within the industry as an innovator in automating and streamlining F&A operations, was the obvious choice as a subject matter expert (SME) partner brought in by a multinational technology and consulting organization. This organization charged Exela with providing AP automation process expertise and designing and implementing the technology framework that would meet their customer’s objectives. 

Responsible for devising the end-to-end solution, Exela played the key role of effectively digitizing all paper-based records and building the technology framework for the entire AP process which began with a centralized mailroom. Here invoices were securely received, captured and digitized. Once in the system, Exela applied a process for cross-checking data and eliminating errors. Additionally, a custom workflow was applied to then index, process and route all of the clean invoices for storage in Exela’s proprietary repository. 

Due to rapid, overwhelming success, the solution was replicated across three other regions.

Benefits
  • - 40% overall cost reduction in processing invoices—with no capital investment
  • - Processing time was transformed from weeks to five days or less
  • - Complete transparency for improved cash management
  • - Improved vendor customer service
  • - Reduced labor –limited manual interaction
  • - More efficient retrieval of documents for audit purposes

 

Discover What Exela's AP Solution Can Do For You

Exela Streamlines Accounts Payable System for Hospital Network

Exela Streamlines Accounts Payable System for Hospital Network

A large not-for-profit health system with five hospitals in-network and approximately $2.1 billion in annual net revenue was in need of replacing their complex procurement and payment process

Challenge

A large not-for-profit health system with five hospitals in-network was in need of significant process improvements to its Accounts Payable (AP) system. 

The customer needed to replace their complex procurement and payment process, involving multiple partners and highly manual workflows, with an AP system that would better serve their needs and the needs of their suppliers.

The health system worked with over 5,000 suppliers and a large portion of their spend was through non-PO purchases.

For these non-PO purchases, there were no pre-approved budget checks and the entire approval workflow occurred after ordering and procurement took place. This challenge was compounded by the fact that the existing approval matrix was very complex.

A lack of purchase controls and visibility into purchases made order consolidation and contract negotiations nearly impossible. This led to there being existing supplier contracts that went underutilized or entirely unutilized and the entire purchasing process was non-optimal as a result.

Solution

In order to effectively retool the health system’s procure-to-pay workflow, Exela began by taking over mailroom services in order to manage AP operations from the invoice entry point.

Exela’s in-house, multi-function, high-speed scanning platform, with integrated optical character recognition and intelligent character recognition technology, was used to digitize paper invoices and capture invoice data.

The data was then routed downstream to Exela’s P2P platform, and specifically the AP automation module, where the majority of the approval workflows could be done without human intervention. Exceptions and non-PO invoices were able to be auto-routed to the appropriate approvers.

To address the supplier side of the procurement process, Exela implemented a self-service vendor portal that the health system’s more than 5,000 suppliers could use to more easily submit their invoices for payment and manage inquiries with the health system.

In order to help both sides smoothly transition to the new system, Exela also provided customer and vendor training, and ongoing IT support.

Benefits
  • - Identification of key suppliers causing the largest amounts of non-PO expenditures and exceptions
  • - Integrated solution with automated routing for non-PO invoices
  • - Online expense report solution with over 15,000 users
  • - Unified communication channels (physical and digital)
  • - Downstream process efficiencies and improvements

 

Discover What Exela's Procure-to-Pay Solutions Can Do For You

Procure-to-Pay Solution Suite

Procure-to-Pay Solution Suite

An End-to-end Platform to Optimize Your Entire Procure-to-Pay Process

Exela’s Procure to Pay (P2P) suite offers a complete solution that takes you from procurement to payment in one simple, streamlined, paperless interface. Designed to help you manage every step of the P2P process, our solution suite brings costs down, reduces non-PO spend and procurement errors, and improves turnaround times. Let us help out with your P2P process so you can devote more resources to doing what you do best.

40%

Reduction in Internal Cost

24-48HR

Turnaround Time on Invoices Received

Reduced

Labor with Minimal Manual Interaction

96%

AP Invoice Digitization Achieved

Simplify AP and Streamline Supply Chain Management with a Single, Intuitive Platform
Simplify AP and Streamline Supply Chain Management with a Single, Intuitive Platform

Our platform offers AP automation and features a single integrated environment for easy collaboration between buyers, suppliers, shared service providers, and financial institutions. Maintain greater visibility into the AP process, reduce administrative costs, improve cash flows, take advantage of dynamic discounting opportunities, and build stronger partner relationships.

Communicate and Transact in a Secure Messaging System
Communicate and Transact in a Secure Messaging System

Our Exchange for Bills and Payment (XBP) platform creates a convenient hub in which billers and payers can connect, communicate, and transact with reduced friction, making the entire process faster, more flexible, and more transparent. XBP is a unique digital payments platform that gives organizations and individuals the ability to send bills and receive payments via direct messaging to accelerate payments and pre-empt delinquencies.

Intelligent Automated System Streamlines Procurement Management
Intelligent Automated System Streamlines Procurement Management

Our P2P platform offers a unified, do-it-all procurement system that organizes your needs, coordinates your departments, connects you with suppliers, helps you find the best price, tracks your deliverables, and helps manage your stock. Use our intelligent tools to lower your costs, improve your efficiency, and easily manage your supplier network.

Smart Expense Management from the office or the road
Smart Expense Management from the office or the road

Our platform includes expense management tools to simplify travel and entertainment expense tracking and streamline approvals and reimbursements. Using a cloud-based reporting and reimbursement system along with an integrated mobile app, we designed a smart solution configurable to your workflows and approval process. Our system can fully integrate into your existing accounting and ERP software. Take the hassle out of expense management while simultaneously strengthening your company reimbursement policies and improving your employee experience.

Overview Title
Procure-to-Pay Solutions Overview

Bridging the Gap Between O2C and P2P

Bridging the Gap Between O2C and P2P
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Matt Tarpey

To most people, purchase transactions probably seem pretty straightforward. However, in many cases there is actually a lot more going on behind the scenes - particularly in the case of business-to-business transactions. Generally speaking, the process a business undertakes when making purchases from suppliers is often referred to as “Procure to Pay,” or P2P. The flip side of the coin, the process of receiving payment for goods or services rendered, is called “Order to Cash,” or O2C.

With years of experience and powerful proprietary technology, Exela has been helping businesses streamline both O2C and P2P processes for greater efficiency and cost savings. Leveraging that extensive background in O2C and P2P services, Exela is able to bridge the gap between the two processes and deliver a more efficient, convenient, and transparent process for all parties involved than ever before.

Order to Cash - O2C

Order-to-cash refers to the entirety of your company’s order processing system, starting when an order is placed by a customer or client. Anything prior to this point is considered marketing or sales. That’s not to say that marketing, branding, and sales functions end when the order is placed - trans-promotional communication can be a powerful tool - but it is at this point that O2C functions kick into gear. The process ends when the invoice is paid and settled.

It may seem like this process is short and simple - order placed, payment rendered - but there are actually a number of important additional steps that ensure accuracy, speed up remittance, and improve processes in the long-term. Businesses across all sectors are realizing that it’s more important than ever to maximize returns at every opportunity, including O2C. By collecting and analyzing data captured throughout the order-to-cash cycle, businesses can better identify trends, weaknesses, and opportunities to optimize processes and practices.

Thanks to advanced automation technology, these O2C processes are more efficient and accurate than ever. A quality O2C process can automate functions like deduplication, reconciliation and validation, and allows for forensic audit investigations, fraud detection, and error correction.

With an integrated O2C software solution like Exela’s O2C, you can significantly improve and streamline all of these functions, allowing you to improve customer satisfaction, minimize errors, and ensure accuracy.

Procure to Pay - P2P

Consumers may not often consider the costs of running a business, but every company, from large multinational conglomerates to tiny mom-and-pop storefronts need to source and pay for goods and services of some kind. The Procure to Pay process is essential to any organization that engages with external vendors or suppliers. The process begins whenever internal teams within an organization requisition a product or service necessary for the business, and continues with purchasing, receiving, and paying for the order - hence the name “Procure to Pay.

As with O2C, the P2P process appears simple at first, but actually contains many opportunities for optimization that can yield significant returns in time and cash savings. At a time when global supply chains are being tested as never before, leveraging effective P2P analytics tools to improve supply chain management is critical to business success.

Getting P2P right is among the most important factors to a company’s bottom line. Pay too much for necessary supplies, and you cut into your profits or other budgetary line items. Go with an unreliable supplier with no quick backup plan in place, and you could be faced with a serious and costly bottleneck slowing down production.

By creating a single, integrated environment where buyers and suppliers can easily communicate and collaborate, Exela’s P2P platform enables businesses to maintain greater visibility into the AP process, reduce administrative costs, improve cash flows, take advantage of dynamic discounting opportunities, and build stronger partner relationships.

XBP - Bridging the Transaction Gap

Between O2C and P2P comes the transaction itself, which requires communication between the buyer and supplier systems. This gap between systems can lead to costly miscommunications and potential security threats that require time to resolve, often slowing down processes for both parties.

Exela’s unique Exchange for Bills and Payment (XBP) platform creates a convenient ecosystem that reduces friction as billers and payers connect, communicate, and transact, all in one place.  This next-generation digital payments platform enables organizations to send bills and receive payments via direct messaging, accelerating payments and preempting delinquencies. Simply put, XBP makes the billing component of P2P and O2C electronic, with richer and more actionable data.

XBP introduces some flexibility into the payment transaction, too, allowing for direct communication and direct communication between payers and billers right in the app. For payers, this makes it easier to secure ad hoc financing and handle short-term trading. For billers, it means better liquidity and cash management options and easier collections techniques.

Users can track and pay all their bills via XBP’s centralized experience, creating an easily auditable trail for the entire payment cycle. With XBP, payers and payees can avoid the need for data matching, reconciliation, and exception processing. XBP provides secure return information about the transaction that is completely auditable.

Exela’s robust digital solution set covers the entire step of the process for end-to-end optimization that benefits all parties involved. With our extensive experience and deep industry knowledge, we’re building digital roads to enable a more connected world. Learn more about how Exela can improve your critical financial processes through our Liquidity Solutions and Payment Technologies and Services.