Over the last few years, the term “hyperautomation” has become increasingly common in discussions about optimizing business processes. Today, industries ranging from manufacturing to healthcare leverage hyperautomation to enhance productivity and reduce costs. But what exactly is hyperautomation? What does it offer businesses, and how can it be implemented? In this post, we'll tackle these questions and take a deep dive into the world of hyperautomation.

What is Hyperautomation?

According to Gartner, “Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT processes as possible.”

Unlike traditional automation, which focuses on automating specific tasks, hyperautomation seeks to automate entire workflows and processes, creating an interconnected intelligent automation system. It involves the application of advanced technologies like artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and other digital tools to automate complex business processes. Because hyperautomation uses multiple tools and platforms, it requires a multi-step implementation strategy and a big-picture view. We’ll talk more about this in the next section. 

The goal of hyperautomation is to enhance operational efficiency, reduce human intervention, and enable businesses to adapt quickly to changing market demands. With a combination of technologies, hyperautomation can analyze data, make decisions, and execute actions with minimal manual input, driving significant improvements in productivity and accuracy.

Implementing Hyperautomation

As we mentioned before, hyperautomation is a multi-step process that requires a very strategic approach for successful implementation. Here’s a simplified view of what implementing hyperautomation looks like. Start by conducting a thorough audit of current operations to identify repetitive, time-consuming tasks and processes. Once identified, notice if any are related to the same department or are part of the same workflows. Consider starting any hyperautomation efforts there, particularly in areas where business process optimization can have the most significant impact. 

Once the audit is complete, clearly define the objectives and key performance indicators (KPIs) for any hyperautomation initiative, such as reducing operational costs or improving process efficiency. Develop a comprehensive roadmap that outlines the implementation plan, prioritizing high-impact processes and creating a phased rollout strategy.

Choose the right mix of technologies, including AI, ML, RPA, and intelligent business process management (iBPM) tools, and collaborate with experienced technology partners. Design automated workflows and conduct pilot tests to identify and address any issues before full-scale deployment. Effective change management is crucial—communicate the benefits of hyperautomation to all stakeholders, provide comprehensive training for employees, and offer ongoing support to ease the transition. 

Once in place, continuously monitor and optimize the automated processes, using real-time data to make necessary adjustments and scale the solutions across the organization. By following this strategic approach, businesses can successfully implement hyperautomation to drive long-term growth and achieve a competitive advantage.

Example of Hyperautomation: Transforming the Finance Department

Let’s take a look at an example of what hyper automation can look like: 

A multinational corporation implemented hyperautomation in its finance department to address challenges including manual data entry, invoice processing delays, compliance complexities, and reconciliation issues. By integrating AI, ML, RPA, and iBPM tools, the company automated data extraction from invoices using RPA bots and AI-powered OCR, streamlining invoice processing with AI-driven workflows and automated approvals. Compliance checks and real-time reporting were enhanced through ML models and automated reconciliation processes using RPA bots. This led to increased efficiency, significant cost savings, improved data accuracy, better regulatory compliance, and higher employee satisfaction, as staff could focus on strategic tasks rather than manual, repetitive work.

Challenges and Solutions

Despite its benefits, implementing hyperautomation is not without challenges. First, hyperautomation is a complex system. It has to be because it has so many moving parts, tools, products, and platforms on top of newly created workflows. Because of this, implementing hyperautomation may slow things down for a while. It takes time to perform an audit of all business processes, deciding where to automate, and what technology to use. That’s just the first part. Next, it takes time to put these systems in place and then more time for employees to learn them. This process should be slow and methodical to ensure that everything works smoothly and to address any challenges as they arise. This is the key to effective business process automation.  

Another challenge businesses may encounter is that hyperautomation is not a one-size-fits-all solution. There isn't a single approach to implementing it, which can make it difficult to envision the final outcome, much like starting with a blank canvas. The effectiveness of hyperautomation is heavily dependent on factors such as industry, business size, and specific areas of focus. While it's wise to draw inspiration from others' strategies, every hyperautomation plan ultimately needs to be tailored to fit the unique needs of each business.

Here are a few more challenges businesses may face along the way to hyperautomation:

1. Integration Complexity

Challenge: Integrating various hyperautomation technologies (AI, ML, RPA, iBPM) with existing systems can be complex and time-consuming. Providing seamless communication and data flow between legacy systems and new automation tools is often difficult.

Solution: Conduct a thorough assessment of the company’s current IT infrastructure and develop a clear integration strategy. Work with experienced technology partners to leverage their expertise in integrating disparate systems. Use middleware solutions and APIs to facilitate smooth data exchange between old and new systems. Regularly test integrations to identify and resolve issues early.

2. Data Quality and Management

Challenge: Hyperautomation relies heavily on accurate and high-quality data. Poor data quality can lead to errors, inefficiencies, and suboptimal outcomes from automation initiatives.

Solution: Implement robust data governance practices to ensure data accuracy, consistency, and security. Cleanse and standardize data before integrating it into automation processes. Use AI and ML algorithms to continuously monitor and improve data quality. Establish clear data management protocols and provide training to employees on maintaining data integrity.

3. Change Management and Employee Resistance

Challenge: Employees may resist hyperautomation due to fear of job displacement or changes in their roles. This resistance can hinder the adoption and success of automation initiatives.

Solution: Foster a culture of transparency and open communication about the benefits and impact of hyperautomation. Involve employees in the planning and implementation phases to gain their buy-in and address their concerns. Offer comprehensive training programs to help employees adapt to new technologies and workflows. Emphasize that hyperautomation can enhance their roles by eliminating repetitive tasks and allowing them to focus on higher-value activities.

4. Scalability and Flexibility

Challenge: Scaling hyperautomation solutions across different departments and functions while maintaining flexibility can be challenging. Ensuring that automation solutions can adapt to changing business needs is crucial.

Solution: Start with pilot projects to test and refine automation solutions before scaling them across the organization. Use modular and scalable automation tools that can be easily adapted and expanded. Continuously monitor the performance of automated processes and make adjustments as needed to accommodate new requirements and challenges. Foster a culture of continuous improvement to ensure that automation solutions remain effective and relevant.

5. Security and Compliance

Challenge: Automating processes that handle sensitive data can raise security and compliance concerns. Ensuring that hyperautomation initiatives adhere to regulatory requirements is critical.

Solution: Implement robust cybersecurity measures to protect sensitive data and automated systems from threats. Use encryption, access controls, and regular security audits to safeguard information. Stay updated with regulatory changes and ensure that the hyperautomation solutions comply with industry standards and regulations. Conduct regular compliance checks and audits to maintain adherence to legal requirements.

Partnering with Experts

Implementing hyperautomation can be a complex and challenging endeavor. Partnering with experts in the field can significantly ease this process and provide successful outcomes. These specialists bring a wealth of experience, technical know-how, and industry insights that can help businesses navigate the intricacies of hyperautomation.

This is where Exela comes in. Exela offers a comprehensive suite of hyperautomation solutions tailored to meet the unique needs of various industries. Our expertise spans AI, ML, RPA, and other advanced technologies, providing end-to-end automation services that enhance operational efficiency and reduce costs.

Partnering with experts like Exela allows businesses to tap into specialized knowledge and resources, significantly reducing the risks and challenges associated with hyperautomation. This collaboration enables companies to focus on their core operations while benefiting from cutting-edge automation solutions that drive efficiency and innovation.

Interested to find out more about how we help businesses with hyperautomation? Connect with us today. 

The traditional office landscape has undergone a seismic shift in recent years. The days of being tethered to a physical workspace have evolved into a more fluid and adaptable model known as Work from Anywhere (WFA) or Hybrid Working. This paradigm shift has been accelerated by technological advancements and a changing perception of work-life balance, necessitating the rise of essential solutions that enable seamless productivity and connectivity, regardless of location.

Enterprises seeking to enhance and optimize their remote work capabilities can deploy powerful solutions like Exela's Hyper Automation and Work from Anywhere Services. Our proprietary technology is designed to seamlessly streamline various aspects of remote work, offering a comprehensive suite of features that go beyond the conventional.

The Evolution of Work Environments

From Cubicles to Coffee Shops

Work is no longer synonymous with a desk in a sterile office setting. Employees now seek flexibility, valuing autonomy and the ability to work from environments that foster creativity and comfort. Coffee shops, co-working spaces, home offices, and even remote locations have become the new workspaces, blurring the lines between professional and personal domains.

Connectivity as the Backbone

The backbone of this transition lies in robust connectivity solutions. High-speed internet, cloud-based platforms, and collaborative tools have become the lifeline of remote work. It is crucial for companies to provide the best tools and services to enable seamless connectivity within teams. Investing in reliable networks and technologies can support seamless communication, file sharing, and virtual collaboration to bridge the physical divide between members.

Redefining Productivity and Collaboration

The dynamic work conditions have redefined how productivity and collaboration are perceived. It's no longer about logging hours but rather delivering results. Collaborative platforms like Slack, Microsoft Teams, and Zoom have revolutionized real-time communication, enabling instant exchanges that mimic in-person interactions and fostering teamwork regardless of geographical barriers.

Essential Work from Anywhere Solutions

Work from Anywhere solutions redefine the modern workplace, leveraging technologies like cloud infrastructure, VPNs, and collaboration tools. These solutions prioritize connectivity, security, and productivity, enabling a flexible and seamless work experience from diverse locations. As the lines between work and personal spaces blur, embracing these solutions becomes crucial for businesses navigating the future of work. Here’s how:

1. Cloud-Based Infrastructure

Cloud computing has become the cornerstone of WFA. Services like Amazon Web Services (AWS), Google Cloud, and Microsoft Azure provide scalable, secure, and accessible platforms that allow employees to access data and applications from anywhere, at any time, using any device. 

Furthermore Exela's cloud-based solutions like DrySign and Collaborative Project Management boosts productivity by offering anytime, anywhere access, real-time collaboration, and efficient document management. The flexibility of multi-device compatibility and elimination of geographical constraints facilitate remote work, while features like simultaneous editing, digital signatures, and centralized project management streamline workflows.

Not to forget that cloud solutions provide scalability and cost-effectiveness, allowing businesses to adapt resources according to their needs. 

2. Virtual Private Networks (VPNs)

Security remains a critical concern in a distributed work environment. VPNs encrypt data transmission, safeguarding sensitive information when employees connect to public Wi-Fi networks or access company resources remotely.

3. Collaboration Tools

Platforms like Asana, Trello, and Notion streamline project management, allowing teams to coordinate tasks, share files, and track progress in real time. Video conferencing tools such as Zoom and Microsoft Teams enable virtual face-to-face meetings, enhancing communication and team bonding. 

Delving further into advanced solutions, Exela's BEATS is a high-powered collaborative platform for workflow and project management. With its intuitive web interfaces, BEATS ensures effortless collaboration, giving users complete visibility into project progress. Regardless of location, BEATS accelerates the journey to project completion, offering a robust and user-friendly environment for effective collaboration. Learn how BEATS can help you manage projects better. 

4. Digital Workspace Solutions

Digital workspace solutions that aggregate apps, data, and services into a unified platform are a must! Digital workspace solutions like Citrix workspace and VMware Workspace ONE can simplify information retrieval from a variety of sources. This facilitates seamless access and enhances user experience, irrespective of the device or location. 

The Future of Work

The evolution of the work environment continues to unfold. Additionally, advancements in AI-driven tools may further enhance efficiency by automating routine tasks, allowing humans to focus on more complex and creative endeavors. 

The shift towards Work from Anywhere is not merely a transient trend but a transformative movement reshaping the very fabric of work culture. Embracing these essential solutions is imperative for businesses aiming to thrive in this dynamic landscape. As we navigate this new era of work, the key lies in finding the right balance between technological innovation and human-centric approaches, ensuring that flexibility and connectivity empower rather than overwhelm the workforce.

It is crucial to stay ahead in such a transformational business environment. Get in touch with us to understand how our Hyperautomation and Work From Anywhere (WFA) Services can streamline the digital workspace for you.

Over two years ago, in order to slow the spread of COVID-19 and adhere to public health and safety guidelines, many businesses had to hastily transition to remote and online work. Digital and automation technology was growing prior to the pandemic, but the sudden shift to remote working arrangements supercharged it. Since then, adoption of digital and automation technology has only progressed, with one McKinsey study showing a leap equivalent to several years of development.

Electronic signatures may not have started with the pandemic, but their use was certainly supercharged by it. While the necessities of the pandemic have led many to incorporate digital and electronic signature options, many businesses and individuals still rely on physical signatures.

Why use electronic signatures?

Electronic signature platforms give you better visibility and transparency to online interactions and develops trust between customers, business partners, and vendors. These tools can also help significantly speed up processes, as documents are submitted, signed, and returned nearly instantaneously across even vast distances. You can use your electronic devices to access files quickly, read through, and authenticate them instantly, eliminating any need to print, mail, and scan documents.

If you’re still on the fence about using e-signatures for your important business documents and approvals processes, let’s go through some of the most common concerns regarding e-signatures so you can start taking advantage of all the benefits they offer.

Compliance

One of the main concerns preventing people from adopting electronic signatures is compliance. There are regional and international electronic signature laws in place, as well as rules and regulations regarding presenting documents, disclosures, and other information. It’s important for organizations to remain in compliance with all of them. Luckily, competent electronic signature service providers take all of this into consideration, and stay up to date with the necessary credentials and certifications to ensure that your signatures are compliant.

The laws and regulations regarding e-signatures vary across countries and industries. For example, electronic signatures have been given the same legal status as handwritten signatures under the Uniform Electronic Transactions Act (UETA) and the Electronic Signatures in Global and National Commerce Act (ESIGN) in the United States. In the U.K., e-signatures are legally binding under U.K. eIDAS regulations, shorthand for 'electronic identification and trust services’. In India, the IT Act 2000 grants electronic signatures a legal status whereas in the Philippines, e-signatures are allowed under the Electronic Commerce Act of 2000.

E-signatures service providers should make it clear which laws and regulations they adhere to in each locality where they operate.

Fear of forgery or fraud

New technologies always invariably come with new risks and dangers, which is a major reason some people wait to fully adopt them. Security concerning signatures is of particular importance.

The truth is, most e-signature solutions are secure, as they are backed by digital signature technology that encrypts and protects your online paperwork through a slew of systems like audit trails, PKI technology, etc. This ensures that document processes are 100% encrypted and sealed against tampering or forgery. They are based on asymmetric cryptography, generated through a public key algorithm with two unique keys - a private key that is unique to a signatory, and a public key, which is available to everyone and used for decrypting the online signature. When users want to sign a document, their private, unique, non-transferable key is used, ensuring the veracity of the signature to others.

When selecting an e-signature solution for your business, it’s always a good idea to check that the compliance and certifications of the software are up to date and meet your standards.

Risk of unauthorized signing

Today, many electronic signature platforms come equipped with multiple layers of security to prevent compromising sensitive information. For instance, you can adopt an extra anti-fraud element such as multi-factor authentication protocols.

E-signature platforms not only allow users to sign a document, but also enable detection of changes made to the document’s contents, ensuring legitimacy. This equips you to make decisions faster, have more control, and better visibility into your document and approvals processes, allowing you to identify bottlenecks and inefficiencies. You should spend some time comparing various e-signature platforms out there to make sure you find a suitable match for your requirements.

Exela’s DrySign is a legally compliant and secure digital signature platform that helps you digitize the internal and external sign-off process while offering a wide array of features that make for a smooth online signing experience. It works on all internet-connected devices and operating systems, allows for multiple signatories to review a document simultaneously, improves workflow efficiency, is environmentally friendly, and reduces costs related to printing, shipping, and storing documents.

See what DrySign can do for you – start a free trial today!