Debt Collection Services Overview
Introducing the synergies of Debt Collection Services and innovative technology from Exela. With over 50 years of delivering comprehensive debt recovery solutions to Fortune 100 companies, we specialize in liquidating first and third-party debts of all kinds. Our seasoned experts, state-of-the-art debt management platform, and far-reaching collections network assure industry-leading outcomes.
We operate on a success-based contingency fee model – you pay us only when we recover your debts.
Competitive
Contingency Rates
Leading
Recovery Rates & Competitive Leader
In Many Markets
Licensed
To Collect In All Us States
Service
Up To 100K Accounts Monthly
Core Collections Services
Experience the advantage of end-to-end case management with our comprehensive suite of services that cater to all stages of debt delinquency. Whether it’s pre-charge-off, early out, or late stage, we’ve got you covered. Our services extend to first-party soft collections such as bill reminders and notifications, and include advanced skip tracing and rich customer profiling. We leverage a mix of live, IVR, Email, and Print & Mail communication methods to deliver the best results.
Data Collection & Management
Benefit from our advanced data enrichment and consolidation system. It gathers historical and consumer data from diverse sources to craft detailed customer profiles. This, in conjunction with our waterfall skip tracing, empowers us to prioritize accounts with the highest likelihood of recovery, thereby maximizing your returns.
Proprietary Collections Platform
Unleash the power of our proprietary collections platform, a combination of desktop advisor software, mobile applications, and an online payment portal. Our omni-channel, semi-automated communication system enhances recovery rates and ensures the smoothest client journey.
Integrated Dashboard & Champion- Challenger Program
Our integrated dashboard lets you monitor real-time data, details of your entire portfolio, and scrutinize individual account specifics. Meanwhile, our Champion-Challenger program invites you to compare our service quality against your current collection agency. Let us prove our superior performance.